AYS Operations

Terms of Service

Effective date: July 10, 2026

These Terms of Service ("Terms") govern your use of AYS Operations, the business-management service available at aysops.com(the "Service"), operated by AYS Operations("we", "us"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business.

1. The Service

AYS Operations provides tools for running a consulting or service business: customer management, estimates, work orders, invoicing, expenses, mileage tracking, and related features. Features may be added, changed, or offered as paid add-ons over time.

2. Accounts and security

  • You must provide accurate information when creating an account and keep it up to date.
  • You are responsible for safeguarding your sign-in credentials and any connected Google or Microsoft accounts. Two-factor authentication is required.
  • You are responsible for the actions of team members you invite to your company.
  • Notify us promptly at [email protected] if you suspect unauthorized access.

3. Companies, subscriptions, and billing

  • A login may manage one or more companies. Subscriptions, trials, and add-ons are per company — each company is billed separately, and nothing purchased for one company applies to another.
  • Your billing currency is set by the country on your account: accounts in Canada are billed in Canadian dollars (CAD); all other accounts are billed in US dollars (USD). Prices are always labeled with their currency. Payments are processed by Stripe.
  • Paid plans renew automatically until cancelled. You can cancel at any time; access continues to the end of the paid period. Fees already paid are non-refundable except where required by law.
  • New companies may receive a free trial. We may adjust trial terms or decline trials where we detect abuse.
  • We may change pricing with at least 30 days' notice before the change affects an active subscription.

4. Your data

  • The business data you enter — customers, documents, files — is yours. You grant us only the rights needed to host and process it to provide the Service.
  • You are responsible for the accuracy and lawfulness of the data you store, including having any required consent to store your customers' information.
  • Our collection and handling of personal information is described in the Privacy Policy.

5. Acceptable use

You agree not to:

  • Use the Service for anything unlawful, deceptive, or infringing;
  • Attempt to breach, probe, or circumvent security or access controls, or access data belonging to another account;
  • Upload malicious files or content;
  • Resell or provide the Service to third parties as your own offering without our written agreement;
  • Interfere with the integrity or performance of the Service, or use it to send spam.

6. Emails you send through the Service

The Service can send estimates, invoices, and other documents to your customers, including through your own connected email account. You are the sender of those messages and are responsible for their content and for complying with applicable email and anti-spam laws (such as CASL and CAN-SPAM).

7. Availability and support

We work to keep the Service available and your data safe, but the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose. We may perform maintenance, and features may occasionally be unavailable.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the affected company in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

9. Termination

  • You may stop using the Service and close your account at any time.
  • We may suspend or terminate access for material breach of these Terms, abuse, non-payment, or where required by law. Where practical, we will give notice and a chance to remedy first.
  • After termination you may request an export of your data for a reasonable period, after which it is deleted per the Privacy Policy.

10. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be announced in the app or by email at least 14 days before they take effect. Continued use after that date constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, and disputes are subject to the courts located in British Columbia, Canada.

12. Contact

Questions about these Terms: [email protected]